Managed IT services for North Georgia small businesses.
Technology should help your business, not slow it down. We handle managed IT, IT support, Microsoft 365, and cybersecurity for small businesses across Dawsonville, Cumming, Gainesville, and all of North Georgia — flat monthly plans, honest pricing, one number to call. You run your business; we keep the tech out of your way.
Built around your industry.
Different businesses, different tech headaches. Here's where we help most across North Georgia — ask about yours.
One price. Everything included.
No tiers to decode, no per-hour billing, no surprise invoices. Every business gets the same complete service at the same rate — you only pay for the people you actually have.
That covers a small office — up to 5 people at one location, with everything below included. Bigger teams are priced for exactly what you run. Your rate is locked for 24 months — I'm only taking on 8 businesses, so I can actually answer the phone.
Beyond a small office — you pay for what you run
A free on-site assessment turns these into your exact monthly number — no guessing at your own server count. Save 5% on a 1-year term, 10% on 3 years.
What's included — all of it
- Unlimited remote help desk
- Remote monitoring & alerting
- Patch management
- Microsoft 365 / Google Workspace administration
- Endpoint detection & response (EDR)
- Automated backups & monitoring
- Network administration
- Server management
- Firewall management
- Disaster recovery planning
- User onboarding & offboarding
- Vendor coordination
- Quarterly reviews
- On-site visits & priority response
Compliance add-on — +$50/user
For medical, dental, and other regulated practices: HIPAA documentation and BAA, security awareness training, dark web monitoring, and strategic IT planning. Added only when you actually need it — we'll tell you honestly whether you do.
A real 45-minute on-site check, not a form. If I don't find at least three things worth fixing, it costs you nothing and you keep the report.
Buy a block of hours and use them whenever you need us. No monthly fee, no contract, no commitment. Same technicians, same work — you just pay as you go.
- Remote and on-site support, whenever you need it
- Hours never expire — use them at your own pace
- Same technicians who handle our monthly clients
- Troubleshooting, setups, upgrades, migrations, cleanup
- No contract, no monthly fee, no auto-renewal
The honest part: if you're using more than about six hours a month, the monthly plan costs you less and covers a lot more — monitoring, patching, backups, and everything that stops problems before they start. We'll tell you when you've crossed that line instead of quietly selling you more hours.
Already have IT help and just need the gaps covered? Ask about co-managed IT at $55/user — or call (706) 203-2563 and I'll tell you honestly whether you need us.
Example monthly pricing
You pay for exactly what you run — people, servers, network gear, locations. Here's what a few real setups look like. Your assessment nails down the exact number.
| Managed IT | Monthly |
|---|---|
| Small office — up to 5 users, 1 site | from $695/mo |
| 10 users, 1 server, small network | $1,379/mo |
| 20 users, 2 servers, 1 site | $2,392/mo |
| 30 users, 2 servers, 2 sites | $3,604/mo |
| Regulated practice? Add HIPAA compliance for $50/user. Save 5% on a 1-year term. | |
| Co-managed IT | $55 / user |
|---|---|
| 10 users | $550/mo |
| 20 users | $1,100/mo |
| 30 users | $1,650/mo |
| For businesses that already have IT help and need the gaps covered. | |
How this compares
Managed IT in this region runs $150–$200 per user for a full service tier. We price for what you actually run — usually well under that — and don't split the service across three plans you have to decode. Here's the honest side-by-side.
| Howard Resource | Typical MSP | Hourly / break-fix | |
|---|---|---|---|
| Monthly cost | from $78 / user | $150–$200 / user | $125–$150 / hour |
| Tiers to decode | One plan, priced to fit | Usually three | — |
| EDR & automated backups | Included | Often a higher tier | — |
| Predictable bill | ✓ | ✓ | — |
| Problems caught early | ✓ | ✓ | You call after it breaks |
| Who answers the phone | Ethan | Tier-1 queue | Whoever's free |
| On-site when needed | ✓ | Often billed extra | Billed hourly |
| Contract | 24-month rate lock | 1–3 year typical | None |
Add-on services
We don't bundle in things you may not need. Add these to any plan when your setup calls for them.
| Service | Price |
|---|---|
| Managed server | $175/server |
| Virtual server | $125/server |
| Firewall management | $75/firewall |
| Network switch | $20/switch |
| Wi-Fi access point | $10/AP |
| Microsoft 365 backup | $5/user |
| Advanced email security | $5/user |
| Security awareness training | $3/user |
| Managed Detection & Response (MDR) | $15/user |
| After-hours support | Custom |
| On-site hours beyond included scope | Hourly or block rate |
One-time setup & onboarding
| Service | Price |
|---|---|
| Client onboarding | $500–$1,500 |
| Microsoft 365 migration | Custom |
| New office setup | Custom |
| Server installation | Custom |
| Network installation | Custom |
Why managed IT pays for itself
Good IT isn't really a cost — it's what keeps the bad days from costing you a fortune.
Less downtime
Problems get caught early or fixed fast — your team keeps working instead of waiting.
Stronger security
Patching, antivirus, and monitoring close the holes ransomware and scams walk through.
Predictable costs
One flat monthly bill instead of surprise repair invoices you can't plan for.
Longer hardware life
Well-maintained machines last longer, so you replace them on your schedule, not in a panic.
A whole IT team, on call
For less than one salary you get monitoring, help desk, and security — without the hire.
Faster help
A real local person who already knows your setup — no explaining it from scratch every time.
Final pricing depends on users, devices, servers, Microsoft licensing, cybersecurity, compliance needs, locations, and response-time requirements. Get a free assessment →
One-Time Setup Services
Need a specific project handled? Flat-rate pricing, no hourly surprises.
New Computer Setup
Unbox, configure, join to your network, install all software, set up accounts — ready to work on day one.
Office Network Setup
Router, switches, WiFi, guest network, static IPs, printer connections — fast and reliable from every desk.
Microsoft 365 Setup
Tenant creation, business email, Teams, SharePoint, OneDrive — the full Microsoft stack configured for your team.
Google Workspace Setup
Gmail, Calendar, Meet, Drive — Google's business tools set up and organized so your team can actually use them.
POS System Setup
Square, Clover, or Toast — hardware installation, software configuration, test transactions, and staff walkthrough.
Security Baseline + Backup
Antivirus, password manager, 2FA on all accounts, automated local + cloud backup — your business protected.
Remote Work Setup
VPN, remote desktop access, cloud file sync — employees can work from anywhere, securely.
Cloud Migration
Move from local file storage to Google Drive or OneDrive — organized, permissions set, staff trained and ready.
Forward-Looking Services
Most IT companies just fix what's broken. We help your business actually get ahead — with tools and setups that save time and money every week.
Hotel Stack (Roomward)
A live operations platform for hotels & resorts — color-coded floor plans, work orders, a real-time housekeeping board, and RoomMaster sync. See how it works →
AI Tools Onboarding
Set up Microsoft Copilot, ChatGPT, or Claude for your team — hands-on training so they actually use it and save hours per week.
Business Automation
Connect your tools with Zapier or Make — new form submissions become invoices, bookings send reminders, reports build themselves.
Device Management (MDM)
Remotely manage, wipe, or lock all company laptops and phones. Know what's on your devices and control it from one dashboard.
Digital Signage
TV displays showing your menu, promotions, or announcements — updated remotely from your phone. No subscription required.
VoIP Phone System
Replace old phone lines with a modern VoIP setup — lower monthly cost, works on mobile, voicemail to email, auto-attendant.
Cybersecurity Audit
Full review of your current setup — written report of vulnerabilities with a clear fix list. Know exactly where you stand.
For hotels, lodges & resorts
Hotel Stack — powered by Roomward
One live command center for maintenance and housekeeping across your property. Stop tracking issues across phone calls, texts, and paper — see every room’s status at a glance, get rooms back in service faster, and keep the systems you already run.
Put your property on our Hotel Managed IT plan and take $100/mo off Roomward — one team for your platform and your tech. Try Roomward free for 14 days, no card required.
Roomward is our own hospitality platform, built and supported here in North Georgia and live at roomward.app. Start a free 14-day trial — no card — or have us run it as part of your Hotel Managed IT, measured on what matters: faster resolution and fewer out-of-service room-nights.
IT support built for schools, not corporations.
We understand tight budgets, grant cycles, and the reality of managing 30 devices with no dedicated IT staff. Tell us what you're working with — we'll put together a realistic, flat-rate quote.
Chromebook & Windows deployment
Bulk enrollment, imaging, and Google Admin or Intune setup. Priced per device so you know the exact cost upfront.
Network & classroom AV
Reliable WiFi across multiple classrooms, projectors, smartboards, and any AV equipment that needs to just work.
Ongoing IT support
Flat monthly contract — remote and on-site support so staff can focus on teaching, not troubleshooting.
Questions? Call directly:
(706) 203-2563School / Education Quote
Managed IT, answered plainly
What is a managed service provider (MSP)?
A managed service provider — or MSP — handles your business technology for a flat monthly fee instead of charging by the hour. Howard Resource Group is a local MSP serving North Georgia: we monitor your computers and network, keep everything patched and secure, and catch problems before they slow you down. One number to call, predictable pricing, no surprise bills.
What's included in managed IT support?
Our managed IT support covers remote and on-site help, system monitoring, security updates, Microsoft 365 management, antivirus, and backup — plus a real person who answers when you call. Plans scale from a single machine up to your whole office, and you only pay for what you actually use.
How much do managed IT services cost?
You pay for exactly what you run — no tiers to compare. A small office (up to 5 people at one location) starts at $695/month with everything included. Beyond that it's $78 per user, $167 per server, $33 per network device, and $333 per location, each per month. Regulated practices can add HIPAA compliance support for $50/user. If you already have IT help and only need the gaps covered, co-managed is $55/user. A free on-site assessment gives you the exact number up front, with no hourly billing or surprise invoices.
Are there long-term contracts?
No lock-in tricks. We'd rather earn your business every month than trap you in a multi-year agreement. We'll talk through whatever term makes sense for you, and our pricing stays transparent either way.
Do you support both Windows and Apple?
Yes — Windows PCs, Macs, and the mix most offices actually run. We also handle Microsoft 365 and Google Workspace, plus the printers, Wi-Fi, and point-of-sale gear that come with real businesses.
Can you work with our existing equipment?
Almost always. We start with what you have, tell you honestly what's worth keeping, and only recommend replacing something when it's genuinely costing you more in downtime than it would to upgrade.
How fast do you respond, and what about emergencies?
Most issues are handled the same day, remotely, from here in Dawsonville. Priority response is included for everyone — there's no upgrade tier for it — and after-hours emergency support is available as an add-on so a Friday-night outage doesn't wait until Monday.
Do you provide on-site support?
Yes. Anything that can't be solved remotely, we handle on-site across North Georgia — Dawsonville, Cumming, Gainesville, Canton, Dahlonega, and nearby. On-site hours beyond your plan's included scope are billed at a clear hourly or block rate.
Do you offer co-managed IT?
Yes. If you already have someone handling part of your IT, we fill the gaps — co-managed IT support that backs up your existing person or team without taking over. It's a good fit for businesses that have outgrown a one-person setup but aren't ready for a full in-house department.
Do you provide IT support near me in North Georgia?
We're based in Dawsonville and provide on-site IT support across Forsyth, Hall, Cherokee, Lumpkin, and the surrounding counties — Cumming, Gainesville, Canton, Dahlonega, and beyond. Anything that can be handled remotely, we handle the same day from here.
Tell us about your business.
We'll take it from there.
No obligation, no hourly billing surprises. We'll put together a flat-rate quote based on what you actually need — and tell you honestly if you don't need us.
Fill out the form
Takes about 2 minutes. The more detail you give, the more accurate the quote.
We review and respond
Within 24 hours — usually same day. We may call to ask a few questions.
Flat-rate quote, no surprises
You'll know the exact monthly cost or project cost before anything starts.
Or just call us directly:
(706) 203-2563