HR Howard Resource GroupGaming · Workstations · Office · Repair · Business IT · Dawsonville, GA
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Managed IT · North Georgia

Local managed IT for North Georgia small businesses.

We handle the technology so you can focus on your business. Flat monthly fee, no surprise invoices, no per-hour billing — and when something needs hands-on attention, we're already here in Dawsonville.

Plans start at

$149/user/mo

Flat rate · no hourly billing
North Georgia based

See Plans

Who we serve

Built for North Georgia small businesses

Most IT providers are regional chains or distant MSPs who treat you like a ticket number. We're down the road in Dawsonville — same-day on-site is actually possible.

Accounting & Tax Firms

Client data stays secure during tax season. QuickBooks, practice management, and remote-access keep working — not just most of the time.

Retail & Storefronts

POS systems, inventory software, network printers. When your checkout is down, every minute costs you. We keep it running.

Restaurants & Hospitality

From reservation software to the back-office computers — we support the tech so service keeps moving. Also pairs with Roomward for hotels and lodges.

Professional Services

Law offices, insurance agencies, real estate — your clients' data deserves real security, and you shouldn't need a full-time IT hire to get it.

Medical & Health Offices

Workstation health, secure remote access, and software that supports your practice — without the HIPAA headaches.

Construction & Trades

Estimating software, job costing, file sharing across the crew — even if the office is a job trailer, your tech needs to work.

What's included

What managed IT actually covers

  • Remote monitoring & alerts — we know when something's wrong before you do
  • Patch & update management — Windows, drivers, and software kept current automatically
  • Antivirus & endpoint security — layered protection, monitored and updated
  • Remote & on-site support — remote first, on-site when needed (North Georgia = actually near)
  • Microsoft 365 & cloud management — email, Teams, SharePoint, OneDrive
  • Backup monitoring — know your backups are actually running
  • Dedicated point of contact — you know who you're calling, not a different tech every time

Why flat-rate

No more "hours used" anxiety

Hourly IT billing creates the wrong incentive — if something takes a long time to fix, the bill goes up. With a flat monthly plan, we're motivated to fix things right the first time and keep them from breaking again.

You budget a single line item. No surprise invoices after a rough month. If a machine dies, a staff member needs onboarding, or something catches fire (not literally, hopefully) — it's covered.

Break-fix vs managed IT

Break-fix IT (pay when something's broken) costs more on average and means problems go undetected until they become emergencies. Managed IT is preventive care — a monthly fee to keep everything healthy, with support included when you need it.

Pricing

One price. Everything included.

No tiers to decode, no per-hour billing, no surprise invoices. You only pay for the people you actually have.

Already have IT help and just need the gaps covered? Co-managed IT is $99/user.

Is this actually right for you?

Here's an honest breakdown. If you're unsure, just call — we'll tell you straight, even if the answer is no.

This is a good fit if

  • → You have 5 or more people on computers
  • → Downtime costs you real money
  • → You want problems caught before they break
  • → You'd rather call one person who knows your setup

It's probably not, if

  • → You're 1–4 people with simple needs
  • → You rarely have computer trouble
  • → You'd be better served paying us hourly when something breaks

Not sure? (706) 203-2563 — we'll tell you honestly which one makes sense.

Common questions

How much does managed IT cost for a small business?

One price: $149 per user, per month, with everything included — there are no tiers. There's a 5-user minimum, so the smallest plan is $745/month, and a 10-person office runs $1,490/month — less than the cost of a day of downtime. Regulated practices can add HIPAA compliance support for $50/user. If you already have IT help and only need the gaps covered, co-managed is $99/user. No surprise invoices and no per-hour billing.

Do you come on-site or is it all remote?

Both. We handle most issues remotely — faster and less disruptive. But we're based in Dawsonville, GA, so when something genuinely needs hands-on attention, a same-day or next-day visit is realistic. We serve Dawsonville, Gainesville, Cumming, Canton, Dahlonega, and surrounding North Georgia communities.

What's the difference between managed IT and just calling someone when things break?

Break-fix IT means you call someone after a problem happens — and you pay by the hour. Managed IT means ongoing monitoring: we catch problems before they take you down. It's typically cheaper over a year and much less disruptive than emergency fixes.

We already have Microsoft 365 / Google Workspace — do you manage those?

Yes. Microsoft 365 and Google Workspace management — user accounts, licenses, email setup, shared drives, Teams/Meet — is included for every client. There's no upgrade tier for it.

Is there a contract or can I cancel?

We don't lock you into a long-term contract. Plans are billed monthly. If it's not working, cancel — but we'll try to earn your business every month rather than trap you in an agreement.

How quickly do you respond when something goes wrong?

Every client gets priority same-day response for critical issues — it isn't reserved for a higher tier. We'll give you a realistic response time during onboarding — we'd rather set honest expectations than promise "15-minute response" and miss it.

Get started

Get a free IT assessment

Tell us a bit about your business and we'll recommend the right plan — or tell you honestly if we're not the right fit.

We respond same day, usually within a few hours.

Your local IT team — $149 per user, everything included.

No contracts, no hourly surprises. Based in Dawsonville — actually local to North Georgia.

(706) 203-2563 Get a Free Quote